Terms & Conditions

Moments Photo Book Concierge · Effective April 2026 · Quezon City, Metro Manila, Philippines

By engaging the services of Moments Photo Book Concierge (operated by Palconit Digital Marketing Services), you agree to the following terms. Please read them carefully before booking.

1. Our Services

Moments provides a full-service photo book concierge including photo curation, layout design, printing coordination, premium packaging, and delivery. All services are personally handled by Karen Nielsen Palconit.

PackageFormatPagesPriceRevisions
KwentoSoftcoverUp to 40₱3,5001 round
AlaalaHardcoverUp to 80₱6,5001 round
PamanaLay-flat hardcoverUp to 120₱12,0002 rounds

2. Booking and Payment

3. Turnaround Times

Rush processing: additional ₱1,000 surcharge for 7–10 business day turnaround.

4. Revision Policy

A revision round consists of one consolidated set of written feedback provided within five (5) business days of receiving the digital proof. Additional rounds beyond those included are billed at ₱500–₱1,000 per round.

5. Client Approval

Nothing goes to print without your written approval. Once you confirm "Approved for printing," Moments is not responsible for any errors approved by the client in the final proof.

6. Cancellation and Refunds

7. Add-On Services

ServiceRate
Photo scanning (from physical prints)₱20/image
Photo restoration (damaged/faded)₱300/image
Digital flipbook version₱750
Video slideshow compilation₱2,000–₱5,000
Rush processing surcharge₱1,000
Extra copies of the same bookAt cost + 20%

8. Governing Law

These Terms are governed by the laws of the Republic of the Philippines. Disputes shall be resolved through good-faith negotiation, and if necessary, through the appropriate courts of Quezon City, Metro Manila.

9. Contact

Questions? hello@moments.ph or Viber.

Last updated April 2026. A full Service Agreement is provided to every client before work begins.